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    Privacy Policy

    Last updated: March 2026

    1. Data Controller

    KLIQ AI BV, a company registered in Belgium, is the data controller for personal data collected through the KLIQ platform ("Service"). Contact: hello@kliq.photo.

    2. Data We Collect

    We collect the following categories of personal data:

    • Account data: name, email address, company name, role
    • Usage data: pages visited, features used, timestamps, device and browser information
    • Photo data: images uploaded for shelf analysis, including metadata (location, time)
    • Payment data: billing information processed by our payment provider (we do not store card details)
    • Communication data: messages sent through support or contact forms

    3. How We Use Your Data

    We use your data to: (a) provide and improve the Service; (b) process payments and manage subscriptions; (c) send transactional emails and product updates; (d) monitor usage patterns and prevent abuse; (e) comply with legal obligations.

    4. Legal Basis for Processing

    We process your data based on: (a) performance of a contract (providing the Service); (b) legitimate interest (improving the Service, fraud prevention); (c) consent (marketing communications); (d) legal obligation (tax and regulatory compliance).

    5. Data Sharing

    We do not sell your personal data. We may share data with: (a) service providers who assist in operating the platform (hosting, analytics, payment processing); (b) legal authorities when required by law. All third-party providers are contractually bound to protect your data.

    6. Data Retention

    We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we retain data for up to 12 months for legal and operational purposes, after which it is permanently deleted or anonymized.

    7. Data Security

    We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security assessments. Data is hosted in EU-West data centres.

    8. Your Rights

    Under applicable data protection laws, you have the right to: (a) access your personal data; (b) rectify inaccurate data; (c) request deletion of your data; (d) restrict processing; (e) data portability; (f) object to processing; (g) withdraw consent at any time. To exercise these rights, contact us at hello@kliq.photo.

    9. Cookies

    We use essential cookies for the functioning of the Service and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. See our cookie banner for more details.

    10. International Transfers

    Your data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

    11. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service.

    12. Contact

    For privacy-related inquiries, contact us at hello@kliq.photo.

    KLIQ AI BV ยท Belgium